Terms of Service

1. Acceptance of Terms

By accessing and using Osindra Technologies' website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this service.

2. Description of Service

Osindra Technologies provides web development, software development, and related technology services including but not limited to:

• Custom software development
• Web application development
• Mobile application development
• API integration services
• Cloud management and deployment
• IT consulting and support

3. Project Terms and Delivery

All project-specific terms, timelines, and deliverables will be outlined in separate project agreements or statements of work. Key points include:

• Project scope and requirements will be documented before work begins
• Timeline estimates are provided in good faith but may be subject to change
• Client approval is required at designated project milestones
• Changes to project scope may result in additional time and costs

4. Payment Terms

Payment terms will be specified in individual project agreements. Standard terms include:

• Payment schedules tied to project milestones
• Invoice payment due within 30 days unless otherwise specified
• Late payment may result in work suspension
• All prices are exclusive of VAT where applicable

5. Intellectual Property

Intellectual property rights will be clearly defined in project agreements. Generally:

• Client retains rights to their existing intellectual property
• Custom-developed solutions become client property upon full payment
• Osindra Technologies retains rights to general methodologies and know-how
• Third-party components remain subject to their respective licenses

6. Confidentiality

We respect the confidentiality of client information and will not disclose confidential information to third parties without consent, except as required by law. We may use non-confidential project information for portfolio and marketing purposes.

7. Support and Maintenance

Support and maintenance services are provided as specified in project agreements:

• Bug fixes during an initial warranty period
• Ongoing support available under separate agreements
• Response times vary based on support level selected
• Emergency support available with premium support packages

8. Limitation of Liability

Our liability is limited to the amount paid for services. We are not liable for indirect, consequential, or punitive damages. We provide services "as is" and disclaim all warranties except those that cannot be legally excluded.

9. Termination

Either party may terminate services with written notice. Upon termination, client will pay for work completed to date. We will provide work products in their current state and return client materials.

10. Website Use

When using our website, you agree to:

• Use the site for lawful purposes only
• Not attempt to breach security or access unauthorized areas
• Not transmit harmful code or content
• Respect intellectual property rights

11. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.

12. Changes to Terms

We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of modified terms.

13. Contact Information

If you have questions about these terms, please contact us: